Frequently Asked Questions
Everything you need to know about your Brick electronics experience.
What kind of warranty comes with my Brick device?
All Brick electronics come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their tech delivered within 24-48 hours.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and accessories to be eligible for a full refund.
Do you offer international shipping?
Yes, Brick ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How can I track the status of my delivery?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to our real-time tracking portal.
Are your products compatible with universal charging standards?
Most Brick devices utilize USB-C or Qi-wireless charging standards to ensure maximum compatibility with your existing ecosystem of cables and power adapters.